Return policy

We want every customer to feel confident when purchasing our product. Because we only offer one product in one color and variation, we take great care to ensure that you receive exactly what you ordered. All sales are considered final, and returns are only accepted under very strict circumstances. A refund will only be issued if the item arrives damaged, defective, or if we accidentally shipped the wrong product. To qualify, customers must report any issues within forty-eight hours of delivery and provide clear photos or videos showing the problem. This allows us to resolve the matter quickly and fairly.

Accidental purchases, ordering mistakes, or changing your mind are not eligible for refunds. We strongly encourage you to double-check your order before completing your purchase. That said, if your claim meets the criteria above, you can rest assured that we will work with you to make it right. Approved refunds will be processed promptly to the original payment method, and we are committed to ensuring you receive your money back as quickly as possible.

We ask customers to follow the reporting process carefully by contacting us directly with the order number and evidence of the issue. All claims will be evaluated promptly, and we will communicate clearly every step of the way. Shipping charges are non-refundable, and returns must be sent back at the buyer’s expense unless the error is on our part. If a return is approved, we handle it efficiently and issue the refund without unnecessary delays.

This policy is designed to protect both our customers and our business while providing reassurance that genuine issues are resolved fairly. By purchasing our product, you can be confident that your order is secure, your concerns will be taken seriously, and your money will be returned if a valid issue arises.